This all sounds too good to be true. What’s the catch? Why aren’t the big travel companies already doing this?

Traditional travel businesses make their money by adding as much as 10%-40% commission to the rates they get from their suppliers (And sometimes MUCH MORE). This is how they fund their business and it would be incredibly challenging for them to change this fundamental operating model.

It is simple really - they make big money with their current model why would they change?

Are you just another special offer / deal site working with suppliers to help them off load distressed inventory?

No, unlike some other subscription travel sites we work like a full-service online travel agency offering a full range of travel products, rates and fares, and dates – including peak periods like school holidays, unlike some travel discount sites. You will find all the usual travel suppliers and brands on our site that you will find on any other online travel agency.

How can you offer cheaper rates than other online travel agents?

Unlike other travel agents – offline and online – we don’t add large mark up’s to the rates we negotiate with our suppliers. We run our business on the money we make from membership subscriptions and a very small commission. This means the rates and fares we offer to our members are usually significantly cheaper than you will find elsewhere.

So if you like the rates - please tell your friends and family so we can all get good prices continuing.

What is a closed user group?

A Closed User Group (CUG) is a company, organization or membership group that requires secure access to see the information.

The only way you can gain access to these huge savings is by being part of a CUG. The deals that they offer have to be private deals that aren’t accessible to the general public. If not, the companies that offer these deals risk having their regular retail rates being cannibalized.

For us to pull together so many amazing rates, It’s taken a long time and is more complex than it might outwardly appear. There has been a lot of networking with hotel chains, airlines and more as well as large organizations that work directly with travel groups. We pull our rates from a variety of places and then show you the very best deals.

Can I access my personal information?

If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.

Please do not give us other personal or sensitive information.

Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with other government agencies. If you ask us about an issue that needs to be dealt with by another agency, we will provide you with the necessary details to make contact yourself. You may opt out of further contact from us at any time.

Do you include taxes in the total rate?

Generally yes, we do provide rates and breakout the taxes for your convenience; however, occasionally a hotel will not provide us with their tax information and therefore we are unable to show that information to you. If you find a hotel that doesn’t provide tax rate information, please contact us and we’ll find out the tax information for you.

Will your keep prices low?

Most of us have been paying retail prices for our travel for many years. Sometimes we’ve thought we were getting a discount but it wasn’t much compared to the real discounts that are available to Closed User Groups (CUGs). 

We’ve purposely kept our prices really low. We want everyone to have access to these deals. The way we’re going to make money on this is not by having 5,000 or 10,000 subscribers but by getting 500,000 or 2 million subscribers. To do that we’ve got to keep the prices really low for you AND provide you with such a valuable product that you just can’t keep it a secret and you’ll want to share it with your friends. 

What are Unpublished Rates?

We are offering our rates through a secured platform that the public can’t access unless they’re registered users. These rates are called “Unpublished Rates”. The popular travel websites can only offer a “retail” price that’s provided by each hotel to assure a consistent price under a practice called “rate parity.” Hotel chains restrict public websites from undercutting their published rates. 

Because we are a “members only” user community, it’s able to offer better rates because it’s a (CUG) closed user group and not subject to “rate parity”.

Can I make reservations by phone or email?

Whilst it would be our pleasure to assist you with reservations by phone we unfortunately would not be able to handle all the calls. 

We run our business lean and give the savings to you.

We are always available via the contact form.

 

Is my data safe?

We respect and protect the privacy of our users. That's why we use military-grade Multilayer Security featuring “always on” DDoS protection and also conduct regular virus scans to keep your information secure.

Does my membership automatically renew?

You’ll receive an email 30 days before your membership is due to expire giving you the opportunity to change your membership.

 

How do I pay for my room reservations?

Although some of our providers require just a deposit to hold a reservation, in most cases, when you book a hotel room you will be making a complete pre-purchase and paying for the room at the time you’re making the reservation. That’s one of the reasons the hotels are willing to offer such a deep discount of their retail rates. Each hotel’s payment policy is clearly displayed on the booking site for you to review before confirming your booking.

How do I change/cancel existing reservations?

We know travel plans can change.

PLEASE READ ALL TERMS & CONDITIONS CAREFULLY BEFORE BOOKING

For booking through the normal site you can contact the company you made the booking with. It will be in the email notification you received upon booking.

For the specific high discount site should you need to either cancel or change your reservation, you can either complete a contact form which is found on the booking site and customer support will help you with any adjustments to your reservations. Before booking you’ll be able to review the hotels cancellation policy regarding cancellations and refunds.

Do you have hotels all around the world?

Yes, our inventory includes over 800,000 participating hotels and resorts in more than 15,000 destinations around the world. You’ll find everything from 3=Star budget friendly up to 5-Star luxury from all major brands as well as independent hotels and vacation rentals. We have excluded all properties under 3-Stars from our site. 

How do I make my reservations?

The booking process is identical to any other booking website except ours is stocked with deeply discounted hotel rates. 

Once you’ve joined, you can access the booking engine and begin searching for the perfect services for your trip. Simply enter your destination, dates, number of rooms, and number of guests and click the search button. After you’ve selected the hotel you wish to book, you will complete the reservation form and your reservation will be confirmed immediately.

You will receive an instant confirmation to your email address immediately following your reservation.

 

How do I join and what’s required to join?

We have FREE membership available that gives standard prices.

Soon we will have PREMIUM membership available which will provide exclusive rates.

To get access to these exclusive rates is fast and easy. Simply click on Join and select your plan. Once you’ve selected our Full Access Plan, you’ll complete a brief membership form and take advantage of our discounted rates immediately.

Click to access the login or register cheese
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